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Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.

✕

Can I see my Yodel deliveries in My Account?

  • Why should I create a Yodel account?
  • I’ve forgotten my Yodel account password – how do I reset it?
  • How do I get a VAT receipt?
  • Why should I create a Yodel account?

    When you create an account on our website you can track your parcels all in one place. If you’ve downloaded our Yodel Parcel Tracker app, you can also access your Yodel account when you’re on the go.

    If you have forgotten your tracking reference for any parcel you can check through all your parcels and see their status at a quick glance.

    I’ve forgotten my Yodel account password – how do I reset it?

    Simply go to the Sign In page on our website and click on ‘forgotten your password’, we will need the email address you signed up with to send you the link to reset your password. You will then be able to access your account using your new password.

    How do I get a VAT receipt?

    VAT details are included at the bottom of the email we send you with any purchased Returns label. You can also request a copy by clicking the send VAT Receipt button in your Yodel account. We will send you an e-mail for your records.

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    Registered number: Registered address: VAT number:
    05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
    Registered number:
    05200072 - Registered in England & Wales
    Registered address:
    Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
    VAT number:
    413903714
    © 2025 Yodel Delivery Network Limited