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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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Your My Account

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

  • Why should I create an InPost app?
  • I’ve forgotten my Yodel by InPost My Account password – how do I reset it?

    Why should I create a Yodel by InPost My Account?

    You can no longer create a Yodel by InPost account, as we're moving over to the InPost app. To set up preferences, or transfer existing preferences if you already have an account, you can download the InPost app today. You can also track all your Yodel by InPost and InPost parcels in one place on the InPost app.

    If you have forgotten your tracking reference for any parcel you can check through all your parcels and see their status at a quick glance.

    I’ve forgotten my Yodel by InPost account password – how do I reset it?

    Simply go to the Sign In page on our website and click on ‘forgotten your password’, we will need the email address you signed up with to send you the link to reset your password. You will then be able to access your account using your new password.

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    Related questions

    How does Deliver to Yodel Store and Return to Yodel Store work?

    How to use Click & Collect

    What is my parcel ID or tracking number?

    How long do I have to collect my parcel?

    How do I get in touch with Yodel by InPost to help with a complaint?

    How do I track my parcel?

    How long will my return take?

    Why is there no tracking against my parcel?

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    Registered number: Registered address: VAT number:
    05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
    Registered number:
    05200072 - Registered in England & Wales
    Registered address:
    Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
    VAT number:
    413903714
    © 2026 Yodel Delivery Network Limited