How can we help?

Your one stop location to find out more about your Yodel parcel delivery or collection

If I’m not in, what will happen to my parcel?

How do I track my parcel?

What time does Yodel deliver until?

Can I get a delivery time window?

My parcel arrived damaged

How do I send a parcel through Yodel?

Can I choose a default, preferred safe location at my delivery address?

Categories

Yodel Direct

My Account

Tracking

Delivery Times

Missed Delivery

I'm not in

Redelivery

Collection & Depot Information

Damaged or Missing Parcels

Returns

Exchanges

Problems or Complaints

Webchat

Talk to one of our customer services team.

Mon - Fri
08:00 – 20:00
Sat
08:00 – 17:00
Chat now