How can we help?

Your one stop location to find out more about your Yodel parcel delivery or collection

My parcel is late

If I’m not in, what will happen to my parcel?

How do I track my parcel?

My parcel shows as delivered but I haven’t received it, what should I do?

How does Deliver to Yodel Store and Return to Yodel Store work?

What time does Yodel deliver until?

How do I return a parcel?

My parcel arrived damaged

Can I see my Yodel deliveries in My Account?

Categories

Yodel Direct

My Account

Tracking

Delivery Times

Yodel Store

I'm not in & redelivery

Marketplaces

Collection & Depot Information

Damaged or Missing Parcels

Returns

Exchanges

Problems or Complaints

Live Chat

Talk to one of our customer services team.

Mon - Fri

08:00 – 19:00

Sat

08:00 – 17:00