Update 02/12/2021: Due to adverse weather conditions, we’re currently experiencing a high number of queries into our Webchat and telephone services. We’re working as quickly as possible to respond to all queries & fulfil delayed deliveries as a result of the weather conditions. Apologies for any inconvenience this may cause. Head to our tracking page to get the latest information on your parcel.

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Then your tracking reference number will be in the SMS. Just click on it and it will take you to your tracking information.

If you need more information about your tracking then check out or Tracking help page.

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