Feedback is a key measurement of success and a way for us to identify areas for improvement. Our 'Have Your Say' customer satisfaction survey drives change throughout our business. Below is just some of the feedback we have received from our clients.
Yours Clothing need to be adaptable and needed a partner who would be as flexible as they are whilst maintaining their high service expectations.
Both Yodel & Laithwaite's share the same approach to putting customers at the heart of their decision-making, with customer service a key priority.
Serenata Flowers needed a partner to ensure a high quality, next day delivery service for their customers.
Over the last 6 years, tails.com and Yodel's relationship has grown, with a strong focus on partnership.
2020 saw Pasta Evangelists first Peak with Yodel and were impressed with the service received in the lead up to, and during the busy festive period as demand for their fresh pasta boxes increased.
We worked with Marshalls to increase their parcel capacity since they have grown both their live plant and garden accessory offerings.
Selazar aim to provide their customers with a fantastic delivery experience, both in the UK and further afield.
Nova Blooms needed a delivery partner to support their growth from sending flowers, to fresh produce.