What is my parcel ID or tracking number?
Your parcel tracking number is a unique code that allows us to track your parcel. It’s usually between 8 and 20 digits long.
Different senders have different types of codes, here are some examples of what your code may look like:
JD0002123456789012
JJD0002123456789012
8YDR098765432
0980982.1
You should have been sent a parcel number by your sender either when you ordered your items, when your parcel was dispatched or on the day of delivery.
I have lost my tracking number
You can easily track all of your parcels with the InPost App
Alternatively, if a retailer has supplied you with a label to return an item through the Return to Yodel Store service, you will be able to confirm the tracking reference from the receipt the storekeeper gave you when your parcel was taken to the store and scanned in.
If you purchased the label from our Yodel Direct by InPost send service, you can create an account on Yodel Direct by using the email address you use to buy labels and you will be able to view all of your existing orders.
For queries about Yodel Direct, please visit the Yodel Direct Live Chat here.