Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.
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How to exchange a parcel?
Your sender will provide all of the information you will need to arrange a parcel exchange with us. The label you will need to attach to your exchange will be provided to you by our driver when the exchange is made.