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Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.

✕

Is there a cost to return a parcel?

This will depend on the retailer. You will need to check with your retailer or if you are using our Return to Yodel Store service, and you can do that here.

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Related questions

How long will my return take?

How do I return a parcel?

Can I track my return?

Is there a cost to exchange a parcel?

How to exchange a parcel?

Can I track my exchange?

How long will my exchange take?

I have returned a parcel, but have not received my refund

How long do I have to collect my parcel?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2025 Yodel Delivery Network Limited