Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.
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Is there a cost to exchange a parcel?
This will depend on your sender. You will need to get in touch with your parcel's sender to find out if there is a cost for this service.