Update 02/12/2021: Due to adverse weather conditions, we’re currently experiencing a high number of queries into our Webchat and telephone services. We’re working as quickly as possible to respond to all queries & fulfil delayed deliveries as a result of the weather conditions. Apologies for any inconvenience this may cause. Head to our tracking page to get the latest information on your parcel.

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Do I need to interact with the Yodel app for every parcel?

No, once you have set your preferences in the Yodel app, they will automatically apply for any Yodel delivery. Remember to enter your email address and mobile number when you’re ordering online.

Related questions

How do I set up a Yodel account and set delivery preferences for all deliveries

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

Why isn’t my parcel showing in the Yodel Parcel Tracker app?

What features are coming to the Yodel Parcel Tracker app soon?

How do I change my preferences in the app?

How can I receive automatic updates on my Yodel deliveries?

How do I rearrange my parcel delivery?

What do I need to bring with me to the depot?

Tracking shows a missed delivery attempt but I was in. What do I do next?