May 2022: We're aware of reports of emails and text messages being sent to customers pretending to be from parcel delivery companies, including Yodel. We will never send emails or text messages asking you to provide your bank details or phone number and we will never ask for a fee for redelivery of a parcel. Click here for more information.

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Do I need to interact with the Yodel app for every parcel?

No, once you have set your preferences in the Yodel app, they will automatically apply for any Yodel delivery. Remember to enter your email address and mobile number when you’re ordering online.

You can add up to 4 email addresses and 4 mobile phone numbers to your Yodel account so no matter the contact details that you use when ordering, you will be kept up to date on your parcel’s journey.

Related questions

How do I set up a Yodel account and set delivery preferences for all deliveries

Why isn’t my parcel showing in the Yodel Parcel Tracker app?

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

How can I receive automatic updates on my Yodel deliveries?

How do I change my preferences in the app?

What features are coming to the Yodel Parcel Tracker app soon?

How many email addresses and telephone numbers can I add to My Account?

What do I need to bring with me to the depot?

How do I rearrange my parcel delivery?