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May 2022: We're aware of reports of emails and text messages being sent to customers pretending to be from parcel delivery companies, including Yodel. We will never send emails or text messages asking you to provide your bank details or phone number and we will never ask for a fee for redelivery of a parcel. Click here for more information.

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How many email addresses and telephone numbers can I add to My Account?

We want to make sure you can easily track every Yodel delivery you receive, which is why you can add up to 4 email addresses or mobile numbers to your account within your app. Whenever you place an order using any of these email addresses or mobile numbers, you will automatically receive delivery updates via push notifications, or you can automatically track within the app.

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