Update 02/12/2021: Due to adverse weather conditions, we’re currently experiencing a high number of queries into our Webchat and telephone services. We’re working as quickly as possible to respond to all queries & fulfil delayed deliveries as a result of the weather conditions. Apologies for any inconvenience this may cause. Head to our tracking page to get the latest information on your parcel.
How do I set up a Yodel account and set delivery preferences for all deliveries
You can set up your Yodel account either on the website or by downloading and using the Yodel Parcel Tracker app is really easy simply click here and download the app. You can then store information about your delivery addresses, including preferred safe place and neighbour to deliver to. you can even tell us which neighbours to avoid. Once you have entered these details, you don’t need to enter them again. We will follow these instructions for every parcel that you have delivered to the delivery addresses you have setup.