Send
Track
Yodel services
Back

Yodel Services

Yodel UK Delivery
  • Xpress
  • Xpect
  • Xpert
  • Offshore
  • Next Day Delivery
  • Weekend Delivery
Yodel Returns
  • Xpect Returns
International
Service Enhancements
  • Inflight
  • Xperience
Collectplus
  • Click & Collect
  • Returns
About
Back

About

Corporate Social Responsibility
Slave Free Alliance
Yodel Testimonials
Have Your Say Dashboards
Help centre
Careers
  • delivered by YODEL
    • My Account
    • Log in

    • Sign up
x
  • Send
  • Track
  • Yodel Services
  • About
  • Help Centre
  • Careers
    • My Account
    • Log in

    • Sign up
Client
Zone

May 2022: We're aware of reports of emails and text messages being sent to customers pretending to be from parcel delivery companies, including Yodel. We will never send emails or text messages asking you to provide your bank details or phone number and we will never ask for a fee for redelivery of a parcel. Click here for more information.

✕

How do I set up a Yodel account and set delivery preferences for all deliveries

You can set up your Yodel account either on the website or by downloading and using the Yodel Parcel Tracker app is really easy simply click here and download the app. You can then store information about your delivery addresses, including preferred safe place and neighbour to deliver to. you can even tell us which neighbours to avoid. Once you have entered these details, you don’t need to enter them again. We will follow these instructions for every parcel that you have delivered to the delivery addresses you have setup.
Top

Related questions

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

How can I receive automatic updates on my Yodel deliveries?

How do I delete my Yodel account and profile?

Do I need to interact with the Yodel app for every parcel?

How do I change my preferences in the app?

Can I choose a default, preferred safe location at my delivery address?

How many email addresses and telephone numbers can I add to My Account?

How do I rearrange my parcel delivery?

Tracking shows a missed delivery attempt but I was in. What do I do next?

    About Yodel
  • About us
  • News
  • Testimonials
  • Careers
  • Yodel Thinking
  • In the Driving Seat
  • Client Zone
  • Our services
  • Help
  • Contact our Customer team
  • The Yodel app
  • Yodel Services
  • Collect+ delivered by Yodel
  • Prohibited and Restricted Items
  • Our policies
  • CSR
  • Supplier Code of Ethics
  • HSEQ Policy statement
  • Modern Slavery Act statement
  • Gender Pay Gap Report
  • Tax Strategy
  • Whistleblowing
  • Follow us
  • Trustpilot
Registered number: Registered address: VAT number:
05200072 Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE 163769628
© 2022 Yodel Delivery Network Limited
  • Terms & Conditions
  • Privacy & Cookies Policy
  • Accessibility