May 2022: We're aware of reports of emails and text messages being sent to customers pretending to be from parcel delivery companies, including Yodel. We will never send emails or text messages asking you to provide your bank details or phone number and we will never ask for a fee for redelivery of a parcel. Click here for more information.

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Can I choose a default, preferred safe location at my delivery address?

Yes you can. You can choose from some popular options including front porch, conservatory, shed or you can tell us your preferred safe place. Download the Yodel Parcel Tracker app and you will be able to share a photo of your safe place with your driver.

Related questions

Can I give you extra information to help you deliver my parcel?

How do I set up a Yodel account and set delivery preferences for all deliveries

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

How can I receive automatic updates on my Yodel deliveries?

Can you leave my parcel in a safe place?

Tracking shows a missed delivery attempt but I was in. What do I do next?

How do I rearrange my parcel delivery?

If I’m not in, what will happen to my parcel?

Can I collect my parcel from a different depot?