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May 2022: We're aware of reports of emails and text messages being sent to customers pretending to be from parcel delivery companies, including Yodel. We will never send emails or text messages asking you to provide your bank details or phone number and we will never ask for a fee for redelivery of a parcel. Click here for more information.

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How do I change my preferences in the app?

If you need to update your preferences, head to the Account Preferences section in the app and you can edit any of the previous settings you have set. Once you save your updates, these new preferences will be applied to all future deliveries
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