Update 02/12/2021: Due to adverse weather conditions, we’re currently experiencing a high number of queries into our Webchat and telephone services. We’re working as quickly as possible to respond to all queries & fulfil delayed deliveries as a result of the weather conditions. Apologies for any inconvenience this may cause. Head to our tracking page to get the latest information on your parcel.
How do I change my preferences in the app?
If you need to update your preferences, head to the Account Preferences section in the app and you can edit any of the previous settings you have set. Once you save your updates, these new preferences will be applied to all future deliveries