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Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.

✕

How do I change my preferences in the app?

If you need to update your preferences, head to the Account Preferences section in the app and you can edit any of the previous settings you have set. Once you save your updates, these new preferences will be applied to all future deliveries.
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Related questions

Do I need to interact with the Yodel app for every parcel?

Why isn’t my parcel showing in the Yodel Parcel Tracker app?

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

Can I see my Click & Collect and Return to Store parcels in My Account?

What features are coming to the Yodel Parcel Tracker app soon?

How do I set up a Yodel account and set delivery preferences for all deliveries

How do I delete my Yodel account and profile?

How can I receive automatic updates on my Yodel deliveries?

Can I track my Yodel Direct deliveries in the Yodel app?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2025 Yodel Delivery Network Limited