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Get the InPost app! Manage all your Yodel by InPost & InPost parcels, delivery preferences & settings and get the full InPost Locker experience.

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Can I give you extra information to help you deliver my parcel?

If our driver might need a little extra help to deliver your parcel, you can let us know via the 'Special Instructions' section within the Delivery Preferences part of the InPost App . Download the app and you can tell us information such as:

Secure gate access codes

Communal living access codes

Directions to find your property/ door

Additional special instructions to aid you to answer the door, such as knock louder or to wait a little longer at the door

Any additional accessibility support that you may need

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Related questions

Do I need to interact with the Yodel by InPost app for every parcel?

What happens when I set a default delivery preference in the Yodel by InPost Parcel Tracker app or My Account?

Can I see my Click & Collect and Return to Store parcels in My Account?

What time does Yodel by InPost deliver until?

Can I redirect my parcel to a Yodel Store or InPost Locker?

Can you leave my parcel in a safe place?

How do I rearrange my parcel delivery?

If I’m not in, what will happen to my parcel?

How do I get the collection code to collect my parcel?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited