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We've been acquired by InPost. Learn more about this here, and how you can start diverting your parcels to InPost Lockers.

✕

Can I give you extra information to help you deliver my parcel?

If our driver might need a little extra help to deliver your parcel, you can let us know via the additional notes section within the Yodel Parcel Tracker app. Download the app and you can pass over information such as:

Secure gate access codes

Communal living access codes

Directions to find your property/ door

Additional special instructions to aid you to answer the door, such as knock louder or to wait a little longer at the door

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Related questions

Can I see my Click & Collect and Return to Store parcels in My Account?

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

Do I need to interact with the Yodel app for every parcel?

Can I redirect my parcel to a Yodel Store?

My parcel is late

I visited the Yodel Store and could not collect my parcel

Can you leave my parcel in a safe place?

There has been no tracking update for several days, what should I do?

Parcel size guide

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2025 Yodel Delivery Network Limited