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Can I give you extra information to help you deliver my parcel?

If our driver might need a little extra help to deliver your parcel, you can let us know via the additional notes section within the Yodel Parcel Tracker app. Download the app and you can pass over information such as:

Secure gate access codes

Communal living access codes

Directions to find your property/ door

Additional notes to aid you to answer the door such as knock louder or to wait a little longer at the door

Related questions

Can I see my Click & Collect and Return to Store parcels in My Account?

Do I need to interact with the Yodel app for every parcel?

Can I track my return?

There has been no tracking update for several days, what should I do?

I visited the Yodel Store and could not collect my parcel

Where can I send a parcel to through Yodel Direct?

Can you leave my parcel in a safe place?

Parcel size guide

How long do I have to collect my parcel?