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Get the InPost app! Manage all your Yodel by InPost & InPost parcels, delivery preferences & settings and get the full InPost Locker experience.

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What will happen to my delivery preferences in the Yodel app or My Account?

To make sure you don't lose your existing delivery preferences, you'll need to download the InPost app and match your account before the transition date.
Once you've entered your mobile number and confirmed your contact preferences, we'll match your existing delivery preferences in just a few taps.
If you've saved delivery preferences on the Yodel by InPost website, you'll also need to match your account in the InPost app before the transition date. Any preferences that haven't been matched by this date may be removed.
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Related questions

How do i match my Yodel by InPost account preferences?

Can I still use my Yodel by InPost app?

Do I need to interact with the Yodel by InPost app for every parcel?

Your My Account

Can I give you extra information to help you deliver my parcel?

How do I set up a Yodel by InPost account and set delivery preferences for all deliveries

What happens when I set a default delivery preference in the Yodel by InPost Parcel Tracker app or My Account?

How do I delete my Yodel by InPost account and profile?

How do I change my preferences in the app?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited