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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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Your one stop location to find out more about your Yodel by InPost parcel delivery or collection

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
VAT number:
413903714
© 2026 InPost Delivery Network Limited