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May 2022: We're aware of reports of emails and text messages being sent to customers pretending to be from parcel delivery companies, including Yodel. We will never send emails or text messages asking you to provide your bank details or phone number and we will never ask for a fee for redelivery of a parcel. Click here for more information.

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Where is my local Yodel Direct store?

You can find your local Yodel Direct store here. From your local Yodel Direct store, you can send and collect your parcels at a time that suits you. Our stores are open 7 days a week, early ‘til late and are conveniently located across mainland

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How do I send a parcel through Yodel?

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Can I track my Yodel Direct deliveries in the Yodel app?

How do I return a parcel?

What is my parcel ID or tracking number?

If I’m not in, what will happen to my parcel?

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