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Our Customer Service team is currently unavailable. We're working hard to fix this issue but in the meantime you can track your parcel here.

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How do I send a parcel through Yodel?

Yodel Direct is Yodel’s ad-hoc parcel delivery service giving you and your recipient the ultimate convenience when it comes to sending and receiving a parcel. Via Yodel Direct, you can create your own account in a few easy steps and start sending parcels straight away via your local Yodel Direct store.

Yodel Direct offers two services to send parcels within mainland UK. Through our Store to Door service, we cover every postcode in mainland UK. We also offer a Store to Store service allowing your recipient to collect their parcel from a local store at a time that suits them.

All of our stores are open 7 days a week, early ‘til late meaning the Yodel Direct service works around you.

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Where can I send a parcel to through Yodel Direct?

How do I setup a Yodel Direct account?

Where is my local Yodel Direct store?

What is the difference between Yodel Direct and Yodel?

How do I return a parcel?

How to exchange a parcel?

How do I rearrange my parcel delivery?

How long will my return take?

How do I track my parcel?

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