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Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.

✕

What if part of my delivery is missing?

Your sender may have split your order over multiple parcels. Check your communications from Yodel and your sender to see if you have been sent multiple tracking numbers to track. If you have only received one tracking number or if your parcel has obviously be tampered with then please get in touch with our Customer Service team via Webchat.

With the Yodel Parcel Tracker app, you'll get an delivered image for every parcel delivered your door. Download it here

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Related questions

Tracking shows a missed delivery attempt but I was in. What do I do next?

How do I rearrange my parcel delivery?

How do I get in touch with Yodel to help with a complaint?

What is my parcel ID or tracking number?

Why is there no tracking against my parcel?

What information do I need to provide when making a complaint?

Can I call the driver directly?

Can I get a delivery time window?

How long will my return take?

Live Chat

Talk to one of our customer services team.

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2025 Yodel Delivery Network Limited