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My parcel has been delivered to the wrong address

We're sorry that this has happened. Please get in touch with our Customer Service team via our live Webchat who will be able to advise you further.

Related questions

Tracking shows a missed delivery attempt but I was in. What do I do next?

How do I rearrange my parcel delivery?

There has been no tracking update for several days, what should I do?

What if part of my delivery is missing?

Why is there no tracking against my parcel?

How do I get in touch with Yodel by InPost to help with a complaint?

What is my parcel ID or tracking number?

How do I return a parcel?

How long will my return take?

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