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I received an email to say my parcel is now in store to collect, but I have no collection code

You can get your collection code on our website, just click here to search for yours now. Please note that you will need to provide the email that you used during the order process.

If you’re still having issues, you can contact our Live Chat team and we will provide you with this information.

If your query relates to a Vinted parcel, and you are an iOS user, you may have automatically signed up for Vinted with your Apple ID. Please ensure that you have checked your Apple ID email, as your collection code may have been sent to this email.

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Related questions

I went to collect my parcel, but was told it was never delivered to the store

I visited the Yodel Store and could not collect my parcel

How do I get the collection code to collect my parcel?

My parcel has had the wrong label attached at the Yodel Store

Do I need to have a printer to use Return to Yodel Store services?

How to use Click & Collect

How long do I have to collect my parcel?

Why is there no tracking against my parcel?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2025 Yodel Delivery Network Limited