Send
Track
Return
The blog
Store locator
About InPost
Help centre
Back

Help centre

Contact
    • My Account
    • Log in

    • Sign up
  • Send
  • Track
  • Return
  • The blog
  • Store locator
  • About InPost
  • Help centre
    • Contact
    • My Account
    • Log in

    • Sign up
InPost  icon

Get the InPost app! Manage all your Yodel by InPost & InPost parcels, delivery preferences & settings and get the full InPost Locker experience.

Chevron icon

How can I talk to a human at Yodel by InPost?

We have multiple channels for you to use to get in touch with our Customer Service team, including our live Webchat through clicking below, or you can Call Us.
Top

Related questions

My Click & Collect parcel is late

How do I get in touch with Yodel by InPost to help with a complaint?

What information do I need to provide when making a complaint?

How does Deliver to Yodel Store and Return to Yodel Store work?

What if part of my delivery is missing?

My parcel has had the wrong label attached at the Yodel Store

Do I need to have a printer to use Return to Yodel Store services?

Can I track my return?

How to use Click & Collect

Live Chat

Talk to one of our customer services team.

Mon - Fri
05:00 – 23:00
Sat - Sun
08:00 – 20:00
    About Yodel by InPost
  • Help
  • Contact
  • The InPost Acquisition
  • About InPost
  • Careers
  • Our services
  • Business solutions
  • Host a locker
  • Send a parcel
  • Prohibited items
  • Our policies
  • Terms & conditions
  • Privacy & cookie policy
  • Accessibility
  • image/svg+xml
Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited