Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.

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How can I talk to a human at yodel?

We have multiple channels for you to use to get in touch with our Customer Service team, including our live Webchat through clicking below, or you can Call Us.

Related questions

My Click & Collect parcel is late

How do I get in touch with Yodel to help with a complaint?

What information do I need to provide when making a complaint?

Become a Yodel Retail partner

Your Yodel My Account

How does Deliver to Yodel Store and Return to Yodel Store work?

Can I call the driver directly?

What if part of my delivery is missing?

Do I need to have a printer to use Return to Yodel Store services?

Live Chat

Talk to one of our customer services team.

Mon - Fri
08:00 – 19:00
Sat
08:00 – 17:00
Sun
Closed