News, blogs & press releases

Our financial targets exceeded with record volumes achieved

Last month we launched our Store to Store and Store to Door Send services, Yodel Direct. Leading the project were our Technical Delivery Manager, Jenny Harden, and Customer Experience Manager, Emma Drever who below discuss the challenges & rewards of implementing the new services, the level of detail involved and the importance of stakeholder communication & collaboration in order to make it all happen.

UK independent parcel carrier Yodel has launched a new consumer-to-consumer service via Yodel Direct, following a record year of growth for online retail. Customers will be able to ship parcels up to 60x50x50cm and weighing up to 10kg. Once a customer has booked a delivery online at www.yodeldirect.co.uk, they will be presented with a label to print from the comfort of their own home or a QR code which will allow them to print a label in store.

In January 2019, Yodel set out to revolutionise their hand-held devices, with a dedicated project team assembled from various departments across the business to create the Bring Your Own Device app.

News

Modern Slavery

Independent parcel carrier Yodel is hiring 30 new LGV driver apprentices across the UK with the opportunity to “earn while you learn” and receive a significant starting salary on completion.

UK independent parcel carrier Yodel successfully delivered a record number of flowers on Mother’s Day, with deliveries up 30% on last year and more than 298,000 flower deliveries made on Sunday 14th March.

UK independent parcel carrier Yodel successfully delivered a record number of flowers on Valentine’s Day, with deliveries up 77% on last year and more than 220,000 flower deliveries made on Sunday 14th February.

UK independent parcel carrier Yodel has appointed Reece Cherry as its new Director of Health, Safety, Environment and Quality.