The Yodel App

Keeping our customers informed of their parcel's journey every step of the way

The Yodel app lets customers keep track of all of their Yodel deliveries and collections in one place and has the same functionality as the Yodel website, whilst fitting into customers' pockets and lifestyles.

 

The app allows customers to: 

  • Track their parcel's journey right through to delivery
  • Follow their parcel's journey on the day of delivery on our driver tracking map
  • See how many deliveries are before their own using our parcel countdown feature
  • Call or text their courier with their courier's mobile number shown
  • Receive push notifications from when their parcel is out for delivery right through to it being delivered, including a notification so a customer can update their delivery preferences
  • Contact us – customers can chat online to our customer service team who are here to help with any delivery queries they may have
  • Manage their parcel - customers can now amend their delivery preferences right up to their delivery through Yodel's Inflight service enhancement 

 

It's very convenient having the app, as it means I can track were my parcels are & it also tells me how many people are before me so I know how long it's going to be. Very handy!!

Customer feedback

Hear what our clients have to say

Yodel Testimonials