What is Yodel Xpress
Using a combination of our dedicated driver network and van drivers, Xpress is the perfect one or two-day delivery service. Our Xpress service is suitable for small or medium sized parcels and for retailers wanting a fast delivery service.
What are the benefits of Yodel Xpress?
Up to three delivery attempts as standard
Customer messaging as standard
Deliveries six days a week from 7am to 9pm
Reliable tracking, for all parcels
To keep your customers up to date with their delivery at every step of the way, all Xpress parcels are fully tracked. Customers can track their parcel online or through the Yodel App with their parcel number throughout their parcel's delivery.
Customers receiving an Xpress parcel will be able to rearrange their deliveries too, simply through the Yodel website or by calling the driver's telephone number provided to them.
Up to three delivery attempts
If a customer misses their first delivery attempt, our driver will attempt to deliver two more times before the customer is able to arrange to collect their parcel from their local depot.
Customers receiving Xpress parcels delivered via our driver network can call or text their local driver to help plan their delivery around their day or advise personally their delivery preferences.
Keeping your customer updated
We understand the importance of keeping your customers informed of their delivery at every step of the way, which is why all Xpress deliveries come with customer messaging as standard. With regular, push notifications, SMS and emails, every customer will know where their parcel is through the best contact channel for them.
Delivery six days a week
Xpress parcels are delivered six days a week, from 7am to 9pm, so there are plenty of opportunities during the week for your customers to receive their parcels.
Transit liability with our POD service
Although we treat all parcels with care, for those that require transit liability, we offer £25 as standard for all parcels sent on a POD service.
Yodel Xpress Parcel Measurements:
Maximum weight: 17kg
Maximum length: 90cm
Mini option: L: <50cm C: <0.031m3, W: <3kg