What is Yodel Xpect
Yodel Xpect provides shoppers with a two-hour delivery window notification keeping customers informed. Xpect provides customers with updates on the morning of their delivery and is an ideal service for small, medium and large parcels.
What are the benefits of Yodel Xpect?
Two-hour delivery window
Customers informed by push notifications, SMS and email
Next day and two-day services available
Deliveries from 7am to 9pm, six days a week
Up to three delivery attempts
Trackable deliveries for POD and non-POD parcels
Transit liability on POD services
Real-time driver app
Parcels up to 30kg and 170cm are able to be delivered on the service
We'll give you a convenient two-hour delivery window
No matter the time of day, customers receiving a parcel on the Xpect service will receive regular updates on their parcel delivery, including the two-hour delivery window on the morning of the delivery. The full suite of notifications, including the delivery window, are available to all customers receiving an Xpect or Xpect XL parcel delivery.
Next day delivery and two-day delivery available
Parcels can be sent either next day or two-day on the Xpect service, allowing you to choose when your customer receives their delivery. All Xpect parcels are delivered six days a week, between 7am and 9pm.
Reliable parcel tracking, and up to three delivery attempts
If your customer misses their first or second delivery, not a problem as all parcels sent on the Xpect service will have delivery attempted three times. After that, your customer will be able to arrange to collect their parcel from their local depot.
All parcels sent on the Xpect service are fully trackable - whether a proof of delivery is or isn't required - keeping you and your customers informed of their delivery at every step.
Track your parcel every step of the way
At Yodel, we are prepared for every eventuality so all of our parcels sent through a POD service come with a transit liability as standard.
Customers receiving an Xpect parcel will be able to track their parcel every step of the way. This combined with the parcel countdown - letting customers know how many deliveries there are before their own - keeps customers informed of their delivery's progress at every point.
Yodel Xpect parcel measurements:
Available in 4 sizes:
L: <50cm C: <0.031m3, W: <3kg
L: <90cm C: <0.113m3, W: <17kg
L: <120cm C: <0.23m3, W: <30kg
L: <170cm C: <0.28m3, W: <30kg