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Get the InPost app! Manage all your Yodel by InPost & InPost parcels, delivery preferences & settings and get the full InPost Locker experience.

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Your Online Retailer return
Returned
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Online Retailer
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Returned to Online Retailer
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Returned

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My parcel's journey

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Find a Yodel Store near me
Learn more about InPost Lockers
Parcel options
Refund your label
Service unavailable for this parcel
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Your parcel cannot be refunded

Refund

Are you sure you want to cancel this label?

This action cannot be undone.

I have returned a parcel, but have not received my refund
Yodel by InPost does not arrange refunds or exchanges. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel Store). Please allow the retailer a few days to process your return and arrange your refund or exchange.
Read more
Do I need to have a printer to use Return to Yodel Store services?
No need to own a printer to return using Yodel by InPost!
Read more
How can I receive automatic updates on my Yodel by InPost deliveries?
To get the best experience with the InPost App, make sure you include your email address and your mobile number when you’re ordering online.
Read more
How to use Click & Collect
When you are ordering items online with a retailer, if they offer Click & Collect it will be shown in the online flow. Please choose the Yodel Store of your choice and let us do the rest. We will let you know when your parcel is delivered to your chosen Yodel Store and ready to collect via SMS or email. This communication will also include your collection code.
Read more
InPost upsell InPost upsell
Parcel options
Refund your label
Service unavailable for this parcel
i
Your parcel cannot be refunded

Refund

Are you sure you want to cancel this label?

This action cannot be undone.

My parcel's journey

+
I have returned a parcel, but have not received my refund
Yodel by InPost does not arrange refunds or exchanges. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel Store). Please allow the retailer a few days to process your return and arrange your refund or exchange.
Read more
Do I need to have a printer to use Return to Yodel Store services?
No need to own a printer to return using Yodel by InPost!
Read more
How can I receive automatic updates on my Yodel by InPost deliveries?
To get the best experience with the InPost App, make sure you include your email address and your mobile number when you’re ordering online.
Read more
How to use Click & Collect
When you are ordering items online with a retailer, if they offer Click & Collect it will be shown in the online flow. Please choose the Yodel Store of your choice and let us do the rest. We will let you know when your parcel is delivered to your chosen Yodel Store and ready to collect via SMS or email. This communication will also include your collection code.
Read more
Find a Yodel Store near me
Learn more about InPost Lockers
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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited