Our client Net Promoter Score has soared by 21 points in six months
Our most recent survey has shown huge growth in the number of clients who would recommend our services
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Our premium service is helping our clients hit the high notes
Our Xpect service is getting rave reviews and helping our clients to achieve high levels of satisfaction from their customers.
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What type of delivery service should you offer?
How your delivery offer can build brand experience.
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Yodel announces partnership with Figleaves
Yodel announces partnership with Figleaves.
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Yodel announces launch of Xpect Returns service
New enhanced collection service offers customers two-hour collection window.
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Yodel's seasonal sale insights
As we enter the first quarter of the New Year, we’re taking a moment to look back and reflect on all last year’s festive season has taught us.
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CFO Andrew Peeler steps up to become CEO of Yodel
Parcel carrier appoints CFO, Andrew Peeler, as its new chief executive officer.
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Yodel sees strong consumer satisfaction during busy peak period
Carrier sees 20% improvement in TrustPilot rating, and 82% customer satisfaction score as volumes increase
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Yodel's Black Friday insights
With the UK’s retail giants reporting dramatic growth in online sales over Black Friday, our online shopper survey reveals the customer experience behind the headlines
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Yodel appoints CollectPlus CEO, Neil Ashworth, as Chief Commercial Officer
Ashworth to oversee Yodel commercial operations and client services in newly created role, while maintaining position as CollectPlus CEO
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