We’re delighted to announce that Yodel is now part of the InPost Group.
What this means for you
You will start to notice updates across the Yodel website and Yodel app that reflect our new partnership. These updates are designed to offer you more choice and convenience as we offer InPost Lockers to Yodel customers.
What will you see first
New Inflight options
You will now be able to send your parcel to an InPost Locker to collect at a time that suits you through your 'Manage my parcel' options. If your parcel is eligible for this service, you'll be able to apply it as soon as your parcel hits the Yodel network. So, if you're not going to be in, just select to have your parcel delivered to a locker for convenience, and collect it within three days.
You will not be able to select specific items for locker redirection. Please find the prohibited list here.
Just so you know, you will receive emails & notifications from InPost when you use the InPost Locker services to give you all the information you need on your parcel(s) and to enhance your delivery experience. You can track your InPost parcels redirected to InPost Lockers using the InPost app.
Your Yodel home and store deliveries, and collections will continue as usual with the same friendly drivers, customer support, and detailed tracking experience you know and trust. You can also continue to track any Yodel parcel right here on the Yodel website or Yodel app. Plus. you will get the same excellent service too.
What's coming next?
Soon we'll be adding InPost Locker deliveries & returns from your favourite retailers. We'll keep you up to date with any changes on the Store Locator.
What you need to do
Nothing right now, but here's what you can expect...
InPost branding, references and mentions throughout your experience as we roll out enhancements on the Yodel website and Yodel app
The same fantastic service, with enhanced InPost Locker locations
Track your parcels delivered and received into InPost Lockers right here or in the InPost app
FAQs
You can find all of our help articles regarding all deliveries - including InPost Lockers - here, just search the topic you would like support for. You can also find tailored InPost Locker FAQs here.