May 2022: We're aware of reports of emails and text messages being sent to customers pretending to be from parcel delivery companies, including Yodel. We will never send emails or text messages asking you to provide your bank details or phone number and we will never ask for a fee for redelivery of a parcel. Click here for more information.
Why is my delivery is missing?
We're sorry that you have not received your delivery. Firstly, head to our tracking page to check the status of your delivery. If you need further support, you can get in touch with our helpful customer service team via webchat