Due to COVID-19 restrictions, our Customer Service telephone team is currently unavailable. You can still get in touch with our team via Webchat

Providing safe deliveries to customers during this time is really important to us at Yodel. Read about changes we have made to help protect our customers and our colleagues here


A convenient returns service that fits into your customers' lifestyles

Returns service

Via our long established partnership with CollectPlus, your customers can drop off an item at a local CollectPlus Point at a time that's easy for them, whether that's on their way to or from work, or on a Saturday or Sunday.

CollectPlus Returns service features

CollectPlus Returns service benefits:

  • 72 hour service from collection to retailer
  • Collections available six days a week 
  • Full end to end tracking available
  • Deliveries from 7am to 9pm, six days a week

CollectPlus Returns measurements:

  • Maximum dimensions: 50cm x 60cm x 60cm  


Related Services

Click & Collect


Back to CollectPlus services

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