The Yodel app keeps customers informed on every step of a parcel's journey
With the Yodel app you can
Track your parcels on the go – follow all of your Yodel collection & deliveries, all in one place
Follow your parcel's journey on our driver tracking map
Arrange to call your courier with the mobile number shown
Get delivery notifications - receive updates from when your parcel is out for delivery right through to it being delivered, including a notification when you can update your delivery preferences
Contact us – chat online to our customer service team who are here to help with your delivery
Manage your parcel - amend your delivery preference right up to your delivery.
Through Manage My Parcel on the Yodel app, you can
Nominate a safe place for your parcel to be left in
Select your preferred neighbour to deliver to or who to avoid
Nominate a new delivery date
Change your delivery address*
Arrange to collect from your local depot*
Have your parcel held in our local depot for up to 16 days