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Our Customer Service team is currently unavailable. We're working hard to fix this issue but in the meantime you can track your parcel here.

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Yodel app

Be in control of your Yodel deliveries using the Yodel Parcel Tracker app

Via the Yodel Parcel Tracker app, you'll never miss a delivery again.

With the Yodel app you can

  • Receive push notifications every step of your parcel's journey

  • Set a default safe place location for your delivery address that we'll deliver to if you're not home

  • Tell us which neighbour you would prefer us to deliver to or who to avoid

  • Tell us your email address and we'll automatically keep you up to date with any parcel matched to it

  • Contact us – chat online to our customer service team who are here to help with your delivery

  • Manage your parcel - amend your delivery preference right up to your delivery

Through Manage My Parcel on the Yodel app, you can

  • Nominate a safe place for your parcel to be left in

  • Select your preferred neighbour to deliver to or who to avoid

  • Nominate a new delivery date

  • Change your delivery address

  • Arrange to collect from your local depot

  • Have your parcel held in our local depot for up to 16 days

Download the Yodel app today.

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