Modern Slavery Act

Yodel Delivery Network Limited is absolutely committed to preventing slavery and human trafficking in its corporate activities, and to ensuring that its supply chains are free from slavery and human trafficking.

Structure of the business

Yodel Delivery Network Limited is an independent parcel carrier operating within the UK and we have approximately 4500 direct employees. We operate through a network of over 50 sites nationwide. The majority of the parcels are received at one of our sort centres where they are sorted and dispatched to our local service centres nationwide, and then loaded for delivery to the final recipient.

Our workforce consists of a combination of employed, self-employed and agency workers depending on local labour conditions and demands of the business.


As part of our commitment to combating slavery and human trafficking we have implemented the following policies:

Anti-slavery and Human Trafficking policy

There is a comprehensive policy document available to all colleagues which sets out roles and responsibilities within the business and provides a clear procedure for reporting concerns about any issue or suspicion of slavery or human trafficking.


We conduct robust vetting and screening checks on all our employed and self-employed colleagues, both direct and those engaged through a supplier. Specifically, we ensure bank account checks are completed to verify that the account is in the name of the person to be employed or engaged.

Whistleblowing policy

All our colleagues have access to our Whistleblowing Policy which details the various points of contact to report any issues or concerns including our confidential and anonymous telephone service ‘Speak Up’.

Self employed Escalations process

We have introduced a clear and structured escalation process to give individuals who engage with Yodel on a self-employed basis another method to raise any issues or questions.

Supplier Code of Conduct

In order to do business with Yodel, our suppliers must sign up to Yodel’s standard Code of Conduct. This document sets out the standards of ethical conduct which we expect our suppliers to uphold, including in relation to anti-slavery and human trafficking. In addition, our standard contracts contain anti-slavery and human trafficking provisions to ensure that our suppliers are compliant with all applicable laws and regulations.

Our suppliers must have robust measures in place to prevent slavery and human trafficking within their businesses and supply chains, and provide us with evidence of this. We reserve the right to terminate any supplier who falls short of our required standards.

Continuous Improvement

We are excited to have partnered with a leading resource management company to assist with compliance and driving standards. They themselves are a member of the Slave Free Alliance (set up by Hope for Justice) and continue to provide guidance, advice and support to us.

Risk and compliance

Yodel Delivery Network Limited regularly evaluates the risk of slavery and human trafficking occurring in its supply chain through targeted risk management activities and standard procedures.

Where we identify a potential risk, it is properly investigated and appropriately remediated.

We have set up a cross functional working party to have regular risk assessment sessions.


The cross functional working party referenced above have identified an opportunity to work in collaboration with one of our suppliers and an anti-slavery partner, Unseen. One of our objectives will be to design and develop a targeted training programme for the areas of the business most likely to encounter behaviour in relation to slavery and human trafficking. 

Further actions and sign off

We will continue to review and take further necessary steps to prevent and tackle slavery and human trafficking.

This statement relates to the financial year 1st July 2017 to 30th June 2018 and was approved by the Board of Directors of Yodel Delivery Network Limited. This statement will be reviewed and updated it annually.

Andrew Peeler

Chief Executive Officer