Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.

If I’m not in, what will happen to my parcel?

What options do I have to manage my parcel delivery?

Depending on the service your sender has used, you may be able to amend your delivery details before your delivery is attempted by our driver. Head to our tracking page and see what options are available to you or download the Yodel Parcel Tracker app and set delivery preferences for all deliveries in case you’re out – you can even upload a photo of your preferred safe place to send to the driver.