We're here to help
See where your parcel is, when you want
This is the best way to see where your parcel is and when it's planned to arrive. Just visit Track, with your parcel reference number or your "Sorry we missed you" card ID.
Full of information, right at your fingertips
If you are unsure of what to do next, where you parcel is or what the tracking is telling you then have a look in our help centre.
It's full of information that should answer most of the questions you have.
Want to speak to us?
Yodel’s Customer Service number is 0344 755 0117
Calls to this number cost the same as national rate and will be included within national rate inclusive packages. This applies to calls from any phone line, including mobile, landline and payphone.
Please have your parcel tracking ID ready.
Opening times:
Monday* to Friday: 8am - 7pm
Saturday: 9am - 1pm
Sunday: Closed
*Please note that we are closed on Bank Holidays
Calls to our number (03447550117) cost the same as national rate and will be included within national rate inclusive packages.
Remember to have your parcel tracking ID ready.
If you're on a mobile click the button below.
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