What makes Yodel the carrier of choice for our clients?
We provide a consistently high customer experience at an affordable price.
Yodel delivers millions of parcels every week to every postcode across the UK. That’s why we have more than 55 Yodel service centres to help get your parcel delivered on time, no matter where you need it to be. We also work with Fastway Couriers, Guernsey Post, and Jersey Post for our deliveries to the Republic of Ireland and the Channel Isles.
We work with a variety of B2B and B2C sectors, including fashion, leisure, health and beauty, home and garden, electrical, gifts, publishing, entertainment, and industrial components. We also offer specialist handling for delicate items such as wine and flowers.
We use our innovative and award winning customer opinion programme, 'Have Your Say', to listen to the views of thousands of shoppers and gain a real-time understanding of their delivery experience. This programme is unique to Yodel and through this feedback we can quickly identify, reward and share best practice, correct issues as they occur, and work with our clients to develop service improvements and innovations to meet consumers' needs.
We're a close-knit bunch of people who strongly believe in working together as a team and delivering great customer service from start to finish.
Yodel’s commitment to teamwork is clearly demonstrated by our involvement in the Aviva Tour of Britain’s Tour Ride event. Each year Yodel colleagues take on the 50 or 100 mile cycle routes to raise money for the Yodel Foundation, and our joint efforts and dedication have won us the award for the largest team year after year.