How do I track my parcel?

I'm expecting a delivery, how can I track its status?

You can track your parcel above, you’ll need your tracking number and your delivery postcode or get delivery updates on the go and download the InPost app.

Why doesn't my parcel have a tracking number yet?

If you have just ordered your goods it may take a short time for the parcel information to update on our systems. If you have had your parcel number for more than a day and there is no tracking information please contact the sender to verify the number is correct and that the parcel has been passed over to Yodel by InPost.

Can I track my parcel on the InPost app?

Yes you can, download the InPost app and track all your Yodel by InPost deliveries and collections in one place. Simply enter your parcel tracking number or click through from your Yodel by InPost emails to learn more about your parcel's journey.

How do I set up a safe place for my Yodel by InPost parcel delivery?

Once we have received your parcel into the Yodel by InPost network, and if your retailer allows it, you can choose to have your parcel delivered to a nominated safe place.

Enter your parcel number on our tracking page to see if you are able to enter this information online. If you provide a safe place suggestion, it will need to comply with our safe place guidelines of the locations being out of sight of passing traffic and that the parcel wrapping will remain dry in any wet weather.

Examples of suitable safe place locations are:

• Front Porch
• Back Porch
• Shed, Garage
• Greenhouse
• Outbuilding
• Conservatory

If your sender has requested a signature as proof of delivery then our driver will not be able to leave your parcel in a safe place. In this instance, they will attempt to deliver your parcel to a neighbour who will be asked to sign as proof of delivery. Your driver will post a card through your letterbox in this instance to inform you of which neighbour your parcel has been delivered to.