Due to planned technical updates, parcel tracking will be unavailable via our website & app between 5:30pm-11:30pm on Saturday 14th June. Our drivers will be out delivering and collecting parcels as normal. Head to our Help Centre for any queries.

What if part of my delivery is missing?

Your sender may have split your order over multiple parcels. Check your communications from Yodel and your sender to see if you have been sent multiple tracking numbers to track. If you have only received one tracking number or if your parcel has obviously be tampered with then please get in touch with our Customer Service team via Webchat.

With the Yodel Parcel Tracker app, you'll get an delivered image for every parcel delivered your door. Download it here

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Live Chat

Talk to one of our customer services team.

Mon - Fri
08:00 – 19:00
Sat
08:00 – 17:00
Sun
Closed