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What happens if I don't download the InPost app?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

To continue managing your deliveries, you'll need to download the InPost app.
If you don't download the InPost app before then, you'll no longer be able to use the Yodel by InPost app to track parcels, manage delivery preferences or receive push notifications. You may also lose any delivery preferences saved in your Yodel by InPost account if they haven't been matched in the InPost app..
Downloading the InPost app only takes a few minutes. Once you've signed in and matched your account, you'll be able to track all your home, locker and shop deliveries in one place and continue receiving delivery updates and notifications.
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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
VAT number:
413903714
© 2026 InPost Delivery Network Limited