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How will I receive my delivery updates

We have a few ways of letting you know your parcel's journey through our network.

If you have downloaded the Yodel app, we will send you real-time push notifications alerting you to your parcel's progress. We will also notify you via the email provided to your retailer and via SMS if you have provided a mobile phone number to your retailer.

Emails will be sent from Yodel with SMS being sent by 'Yodel' Look out for emails and SMS from these senders to ensure you stay up to date with your parcel's journey.

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    image/svg+xml
Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2025 Yodel Delivery Network Limited