Client Zone

NetDespatch

This tool is web based and can cater for small, medium and large volumes. 

NetDespatch can be used to ship to all service areas of the UK. The tool also supports API integration and file import/export.

Link Integration

We provide the capability to integrate with Clients who wish to supply their own shipping tool.

This includes third party shipping tools such as Metapack. This solution is primarily designed to support large client volumes. 

WebCollect

The easy way to book third party collections online. Prepare a parcel or consignment, choose a service and book a collection. Automatic email confirmation right up to collection.

DeskDispatch

Yodel's DeskDispatch is our shipping software for your desktop. Send parcels to any UK destination using a range of specialist services

WebReporting

From collection to delivery, WebReporting provides complete transparency on the progress and status of all your parcels and consignments.

Have Your Say Dashboards

Our bespoke Have Your Say system gathers live feedback from customers on their delivery experience from start to finish.

Report Centre

This tool provides you with all the details that you need to know, in real time, about the delivery of your parcels.

POD Viewer

We provide a proof of delivery (POD) viewing tool as standard for all Yodel contract numbers. 

eRin

From collection to delivery, eRin provides complete transparency on the progress and status of all your parcels and queries.

Fuel Surcharges

Click below to read our policy on fuel surcharges

Historic Fuel Surcharges

Click below to read about our past surcharging

Labelling Guidelines

Highlights the importance of using a good quality label and how a labels placement may impact a parcel passing through the network efficiently.

Non Machinable Parcels Guide

Details on what parcels and packaging that can be auto-sorted, allowing for a smoother journey through the Yodel network.

Packaging Guidelines

Provides tips and best practice for packaging your parcels of all shapes and sizes ensuring they travel through the Yodel network safely.

Transport Portal

Want to request a trailer movement or amend an existing trailer movement? Our self service Transport Portal allows you to log a call and track its progress through.

Brexit service update

Yodel are taking every step to make sure we are ready for Brexit so that we can continue to delivery your parcels and promises.

Lithium Batteries Guide

Guidance on what types of Lithium Battery can be sent through the Yodel network and how to package Lithium Batteries shipped through the Yodel network correctly.

Terms of Purchase

Click below to find out more about Terms of Purchase

Product License

Click below to read more on our product license

Terms & Conditions

Click below to read our Terms and Conditions

Remote Areas and Transit Times

Click below to see our list of remote areas and their standard delivery times.