Key benefits of Yodel's Xpress delivery service
- Fully tracked
- Up to three delivery attempts as standard
- Messaging as standard
- Deliveries six days a week from 7am to 9pm
- Transit liability for a POD service
Fully trackable POD and non-POD parcel deliveries
To keep your customers up to date with their delivery at every step of the way, all Xpress parcels are fully tracked. Customers can track their parcel online or through the Yodel App with their parcel number throughout the delivery process.
Customers receiving an Xpress parcel will be able to rearrange their deliveries too, simply through the Yodel website or by calling the courier's telephone number provided to them.
Up to three delivery attempts
If a customer misses their first delivery attempt, our courier will attempt to deliver two more times before the customer is able to arrange to collect their parcel from their local depot.
Customers receiving Xpress parcels delivered via our courier network can call or text their local courier to help plan their delivery around their day or advise personally their delivery preferences.
Push, SMS and email notifications
We understand the importance of keeping your customers informed of their delivery at every step of the way, which is why all Xpress deliveries come with customer messaging as standard. With regular, push notifications, SMS and emails, every customer will know where their parcel is through the best contact channel for them.
Six day deliveries
Xpress parcels are delivered six days a week, from 7am to 9pm, so there are plenty of opportunities during the week for your customers to receive their parcels.
Transit liability for our POD service
Although we treat all parcels with care, for those that require transit liability, we offer £25 as standard for all parcels sent on a POD service.
- Maximum weight: 17kg
- Maximum length: 90cm.