Here at Yodel, we think it's essential to work with you to create a great relationship
But what does this mean for you?
It may sound corny but understanding and anticpating your needs is the goal that our Sales and Commercial Team strive to achieve every day. We know that each client is different and we celebrate these differences by catering to your specific needs and requirements. We pride ourselves on building positive working partnerships to enable clients to reach their full potential!
By choosing to partner with Yodel, you will receive as a minimum:
- A dedicated Account Manager, with the strong support of our Operational, Financial and Administrative teams whose sole focus is to provide you with excellent support and advice to help your business develop and our partnership grow.
- Your bespoke 'Have Your Say Dashboard' giving you valuable insight into customer delivery satisfaction, performance and ever changing market needs.
- Full time help and support, with anything from aiding your business to grow or working together to ensure volumes are accurately forecasted.
- Easy access to a team of passionate and driven individuals who have a desire to work with you, to make the most of our services.
- A dedicated onboarding team for a stress free set up.
- A range of business tools to satisfy your business needs.
- The opportunity to take part in our regular client research programme to understand what we're doing well and where we need to improve.