A yellow weather warning is in place across most parts of the UK today. There are a number of local areas in the South West and North where deliveries may be delayed due to experiencing the worst of the weather over the weekend. Please continue to track your parcel here for further updates.

Yodel Xperience

Yodel Xperience

Xperience provides a retailer branded customer journey that gives a seamless customer experience from order through post delivery.

Xperience infographic

Xperience is the integrated, retailer branded delivery experience from Yodel

Xperience is a service enhancement that provides a branded customer journey with functionality that will provide a seamless experience form order through post delivery - driving improved communication and increased satisfaction.

Xperience delivers real time data exchange between Yodel and the retailer, fully branded communications and a dedicated proactive customer service.

What's available:

  • Integrated parcel tracking API to remove 'information blackout'
  • Retailer branded customer messaging - sms and email
  • Retailer branded 'Have Your Say' customer feedback survey
  • Dedicated service desk, proactive reporting and real time data
  • Delivery and returns


Related Services

XpertNext DaySaturday, Xpress, Xpect


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