We're here to help
Yodel's fastest contact method! Come chat...
Our free web chat facility is the quickest and easiest way to contact Yodel. You can also access web chat when you have tracked your parcel.
Opening times: Monday - Friday 8am - 10pm.
Saturday 8am - 5pm.
*Seasonal opening times: 24/7 until 7pm on Christmas eve.*
Want to speak to us?
If you haven't found your answer on the website or you just need to speak to someone, you can call us on: 0844 755 0117.
Please note calls cost 1p per minute plus your telephone company's network access charge.
Remember to have your parcel tracking ID ready.
Opening times: Monday to Friday 8am - 7pm.
Saturday 9am - 1pm.
*Seasonal opening times: Monday to Friday 8am - 7pm.
Saturday 9am - 5pm.
Sunday 9am - 5pm.*