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Contact Us

We're here to listen.

Becoming your ideal partner for delivery means continually making changes to the way we operate. It means listening to you, understanding your needs and truly embracing customer service as our primary focus.

To get in touch today, please give us a call on the following numbers:

If your tracking number has 8, 13 or 16 digits, please give us a call on 0871 244 0525. If your tracking number has 12 digits or starts with JD00, please call us on 0844 248 0555.

If you prefer contacting us by email, please choose the most appropriate area for your enquiry below and fill in the form. 

 

Waiting for a delivery and need assistance with anything?

Have you tried tracking your parcel online?

If it is showing 'out for delivery' or 'loaded to van', please refrain from calling us as today as your parcel is on its way.

If you do need assistance with a delivery from us, please fill in the form below. To help us to effectively respond to your enquiry, please include the delivery/collection address, your postcode and your telephone number in the comment box below and we'll be in touch shortly.

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Interested in becoming a Yodel client?

Interested in experiencing the Yodel delivery difference? Want to find out more? Fill in the form below for a friendly no-obligation chat with one of our team members.

 

 

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Wanting to work at Yodel?

If you're passionate about parcels or motivated by making deliveries and want to make a real difference to people and businesses every day of the week, we might have a position that's right for you.

For more details about what people in each of our departments do, go and 'Meet the teams' or 'Jump to jobs' to explore some of the vacancies via the link below.

Jump to Jobs

Getting in touch with the Yodel Press Office.

If you are a member of the media and would like even more details about Yodel and how we're making a difference to the delivery market, please use the contact form below. Please note that the press office is unable to assist with general delivery enquires, so if you need assistance with a parcel you are waiting for, please use one of the other, more appropriate contact forms on this page.

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Wish to make a complaint about Yodel’s services?

If you've been in any way dissatisfied with the service you've received, please let us know by completing the form below. We're always striving to improve our services and really value your feedback. Please give us a brief description of your enquiry so that we can allocate it to the correct department and then contact you for further information.

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